Boiler and Heating Engineer in Northwood
Heating Engineers in Northwood
Local, Gas Safe registered boiler and heating engineer covering Northwood and the surrounding area. Fixed prices, no call-out fee and a one year guarantee.
Information on this page last reviewed July 2026.
Gas Safe heating engineers covering Northwood and Northwood Hills
Home Comfort Assured is a small Watford heating firm working across Northwood, Northwood Hills and the Hillingdon side of HA6. Andrew and Elis do the jobs themselves. We are Gas Safe registered under number 586325, there is no call-out fee and no charge for quoting, and the person who prices your job is the person who does it.
Boiler repairs, servicing and replacements are most of what we are asked for here, along with a steady run of work in flats and converted houses. Ring 07970 632 064 and tell us what the system is doing.
Local knowledge
Why Northwood customers call us
348 mg/l, near the top of our patch
Affinity Water's supply zone here is named Northwood and its 2025 report puts total hardness at 348 mg/l as calcium carbonate, with calcium at 139 mg/l. The Rickmansworth zone next door reads 283. The figure rests on a single sample across the year, so it is the order of magnitude, but scale here is a real cost.
More converted houses than anywhere we work
Nearly seven per cent of households in Northwood ward live in a converted or shared house. The equivalent figure is 1.5% in Rickmansworth town, 2.1% in Stanmore and 0.6% at the Moor Park end of this same postcode. Pipework threaded through a building never designed to carry it is normal here.
Four households in ten are in a flat
35.4% are in purpose built flats against 21.7% across England and Wales, on top of the converted ones. A flat has no permitted development rights, so a flue on a flat is a planning question regardless of anything else, and there is usually a freeholder or managing agent to satisfy as well.
Three towns built forty six years apart
Northwood station opened on 1 September 1887 and the town went from 257 people in 62 houses to around 2,500 people in 500 houses by 1902. Northwood Hills station opened on 13 November 1933 and the suburb followed. In one of the two areas the largest single block of housing is 1973 to 1982.
Hillingdon's flue rule is worded wider
Their wording catches a flue on a wall or roof slope on the principal or side elevation, or on an elevation fronting the highway. In Watford and St Albans both have to be true. Here either one is enough, so a principal elevation facing away from the road is caught here and would not be a few miles north.
Three conservation areas and four ASLCs
Frithwood, designated 1989 and extended 2009, The Glen from 2007, and the Green Lane town centre area from 2009. Hillingdon also runs a lower tier called an Area of Special Local Character, and four of those are in or beside Northwood. Copse Wood and Ducks Hill is an ASLC, not a conservation area, and the rules differ.
Disused chimneys still need looking at
Historic England's guidance is that all disused flues need regular maintenance, because bird nests and old building debris can block them in unexpected places and cause damp, smells and staining. A lot of Northwood chimneys went quiet the day the central heating went in. Unexplained damp on a chimney breast is worth ruling out before the plumbing gets the blame.
On the ground
Areas we cover in Northwood
We cover HA6.
Northwood
HA6The 1887 layer, and the demanding one. Large individually designed villas, solid walls, generous rooms, long pipe runs, original chimneys and a century of alterations layered on top of each other.
Northwood Hills
HA6Built largely through the thirties by Belton Estates after the 1933 station. 31.3% semi detached, almost exactly the national figure, and the most predictable houses on our patch: one bathroom, a familiar layout and usually a straightforward combi.
Frithwood
HA6A conservation area designated in 1989 and extended in 2009, which the council describes as large individually designed detached houses in the Arts and Crafts style. The flue position gets checked against the address before anything is ordered.
The Glen
HA6Designated in 2007, and described by the council as a 1950s planned development comprising blocks of maisonettes. Flats and maisonettes carry the no permitted development rule, so a flue is a planning question here by default.
Green Lane and the town centre
HA6A conservation area since 2009. Ordinary boiler and heating work, with the same address check on the flue route before a quote goes out.
Copse Wood, Gatehill Farm and Hillside
HA6Areas of Special Local Character rather than conservation areas. Different status and different rules, and worth being precise about because people get it wrong in both directions.
What we do here
- Boiler repairs and fault finding
- Annual servicing, with a written report
- New boilers and replacements
- Central heating, radiators, valves and controls
- Hot water cylinders, vented and unvented
- Power flushing and system cleaning
- Zoned, smart and weather compensating controls
- Underfloor heating
- Landlord gas safety records
- General plumbing, from a dripping tap upwards
Three Northwoods, and the heating is different in each
Most towns we work in were built in one push. Northwood was built in three, and you can date them by the railway.
The 1887 layer. Northwood station opened on 1 September 1887, on the Metropolitan Railway's extension out towards Rickmansworth. The town went from 257 people in 62 houses in 1881 to around 2,500 people in 500 houses by 1902. What went up were large individually designed villas, and the council describes its Frithwood conservation area as "large individually designed detached houses in the Arts and Crafts style". In heating terms these are the demanding ones: solid walls, generous rooms, long pipe runs, original chimneys, and a century of alterations layered on top of each other.
The 1933 layer. Northwood Hills station opened on 13 November 1933 and the suburb around it was built largely through the thirties by Belton Estates. Northwood Hills is 31.3% semi-detached, almost exactly the national figure, and these are the most predictable houses on our patch: one bathroom, a familiar layout, and usually a straightforward combi.
The 1970s layer, which surprises people. In one of the two areas that make up Northwood, the single largest block of housing dates from 1973 to 1982. That is a vintage with its own habits: microbore pipework that blocks, first generation cylinders on their second or third replacement, and systems that were designed around a boiler nobody makes any more.
So there is no single Northwood system to expect, and that matters most when somebody quotes a replacement without looking properly.
Flats and converted houses, which Northwood has more of than anywhere
This is the number that separates Northwood from every other town we cover.
Nearly seven per cent of households in Northwood ward live in a converted or shared house. For comparison, the equivalent figure is 1.5% in Rickmansworth town, 2.1% in Stanmore and 0.6% at the Moor Park end of this same postcode. Add 35.4% in purpose-built flats, against 21.7% across England and Wales, and more than four households in ten are in a flat of some kind.
A converted house is an Edwardian or Victorian villa carved into flats, and the heating tells you so. Pipework was threaded through a building never designed to carry it, usually in stages by different people. Soil stacks and sometimes the water supply are shared. Meters end up in odd places. Boilers end up in odd places. And there is normally a freeholder or a managing agent whose agreement matters as much as ours does.
Two practical points. A flat has no permitted development rights, so a flue on a flat is a planning question regardless of anything else, which is worth establishing before you choose an appliance. And where a system is shared or communal, the first job is working out what is actually yours before anybody starts pricing repairs to it.
If there is a freeholder or a managing agent in the picture, tell us when you call. It changes what can be agreed and how long agreeing it takes, and it is much better established at the start than discovered halfway through.
Flues, and a council rule that catches more than its neighbours'
If you are in one of Northwood's conservation areas, the flue position is worth checking properly, because Hillingdon words its rule more widely than the councils on either side.
Their published wording is that installing, replacing or altering a chimney, or installing a flue, biomass heating system or vent pipes "on a wall or roof slope on the principal, or side elevation of the dwelling house, or on an elevation fronting the highway" would require permission.
The word doing the work there is or. In Watford and St Albans the equivalent rule catches a flue only where it is on a principal or side elevation *and* fronts a highway, so both have to be true. In Hillingdon either one is enough. A principal elevation that faces away from the road is caught here and would not be a few miles north.
There are three conservation areas in Northwood: Frithwood, designated 1989 and extended in 2009; The Glen, designated in 2007, which the council describes as "a 1950's planned development comprising blocks of maisonettes"; and the Green Lane town centre area, designated in 2009. Hillingdon also runs a second, lower tier called an Area of Special Local Character, and four of those are in or beside Northwood, including the Copse Wood and Gatehill Farm estates and Hillside in Northwood Hills.
Worth being precise about one thing, because people get it wrong: the Copse Wood and Ducks Hill area is an Area of Special Local Character, not a conservation area. Different status, different rules.
We treat the flue route as part of the survey and tell you if your address is caught, rather than finding out once the job has started.
The chimney you stopped using
A lot of Northwood houses have a chimney that went quiet the day the central heating went in, and then got forgotten.
Historic England's guidance is worth quoting on this. All disused flues need regular maintenance, they say, because bird nests or old building debris can block a flue "in unexpected places, leading to damp, smells, staining and other problems", and the simplest fix is to have the disused flues swept. A ventilated cap keeps water, insects and birds out without sealing the chimney up entirely.
That matters here because of the stock. If you have damp on a chimney breast that nobody can explain, or a smell that comes and goes with the weather, the flue is worth ruling out before the plumbing gets the blame.
Servicing, and what 348 mg/l does
Affinity Water's supply zone here is named Northwood, and its 2025 report puts total hardness at 348 mg/l as calcium carbonate, with calcium at 139 mg/l. That is near the top of the range across the area we cover, and well above the Rickmansworth zone at 283.
The honest caveat is that the figure rests on a single sample across the reporting year, and the zone is wider than the town. What it does is not in doubt. Scale settles wherever water is heated: on the hot side of a heat exchanger, in a cylinder, around an immersion element. In the older houses, where cylinders have often been in place for decades, it turns up as a cylinder that never quite gets hot. In flats it turns up as reheat times creeping up.
Our service means opening the boiler up: combustion checked with an analyser, heat exchanger and seals inspected, safety devices tested, flue and terminal checked, and a written note of what we found. If the boiler is inside its warranty, that annual service is what keeps the cover valid. On a new installation we fit scale protection as standard in this water, and on an existing system we will tell you whether it is worth adding.
Repairs
A boiler that has locked out, lost pressure or gone cold is not automatically a dead boiler. Repeated pressure loss is usually a weeping valve or a flat expansion vessel. Noise is usually scale or sludge. Andrew has spent forty years fault finding on heating systems, and the expensive mistake in this trade is replacing a boiler that needed a part. If somebody has condemned yours, it is worth a second opinion before you accept it.
We quote before we touch anything, and if a repair is not worth doing we say so.
Who turns up
Andrew Millward, founder. Forty years in the trade, Viessmann accredited and a Heat Geek Elite, and the one to send at a fault nobody else has pinned down. Elis Harizi, director, in the trade since 2007 and a Heat Geek member, who does most of our installation, cylinder and underfloor work. No subcontractors.
We are Viessmann accredited and it is the brand we recommend most often, but we service and install every major make and we are not paid to prefer one.
How we work
- No call-out fee, no charge for quoting
- A fixed price agreed before the work starts
- One year guarantee on our workmanship
- Monday to Friday 8am to 9pm, Saturday and Sunday 9am to 5pm
Around Northwood
We also work at Moor Park at the other end of HA6, in Rickmansworth, and in Watford where we are based. The full range of heating work is on our heating page, and we take plumbing work in Northwood too, from leaks and taps to full bathrooms, which is on our plumbing page.
To book a service, get a fault looked at, or get a price for a replacement, call Andrew or Elis on 07970 632 064.
Need us in Northwood?
Call and speak to the engineer who will do the work, or ask for a quote. Fixed prices, no call-out fee, and a one year guarantee on what we do in Northwood.
What we do
Our services in Northwood
Boiler repairs and servicing
Breakdowns, fault finding, annual servicing and replacement, on every major brand.
Read moreCentral heating
Radiators, valves, controls, power flushing and full system installation.
Read morePlumbing
Leaks and burst pipes, taps, cylinders, bathrooms and appliance installation.
Read moreUnderfloor heating
Design, installation and repair, wet systems in new builds and retrofits.
Read moreViessmann boilers
Why we are accredited, what the range does well, and how it compares.
Read moreStep by step
Booking a heating engineer in Northwood
Four steps, no call-out fee, and a price agreed before anything starts.
Call and tell us what the system is doing
Ring 07970 632 064 with the fault, or with the fact that a service is due. Andrew and Elis do the jobs themselves, and the person who prices the job is the person who does it.
Tell us the postcode and the building
HA6 crosses a county boundary partway up: the HA6 3 postcodes at the north end are Moor Park, in Hertfordshire, under a different council with different rules. Tell us if it is a flat or a converted house, and whether there is a freeholder or a managing agent in the picture.
Survey, flue check and a fixed price
We check the flue route against Hillingdon's wording and against the conservation area or ASLC covering your address. Where a system is shared or communal, the first job is working out what is actually yours before anybody prices repairs to it.
The work, and the guarantee
Combustion checked with an analyser, heat exchanger and seals inspected, safety devices tested, flue and terminal checked, and a written note of what we found. Our one year guarantee on the workmanship sits on top of the manufacturer's warranty.
Common questions
Which parts of Northwood do you cover?
Northwood and Northwood Hills, which is the Hillingdon side of HA6. Worth knowing that HA6 crosses a county boundary partway up: the HA6 3 postcodes at the north end are Moor Park, in Three Rivers in Hertfordshire, under a different council with different planning rules. We cover that too, but it has its own page. Give us the postcode and we will tell you which side you are on.
My flat is in a converted house and the heating is odd. Is that normal here?
It is commoner in Northwood than almost anywhere else we work. Nearly seven per cent of households in Northwood ward live in a converted or shared house, which is several times the figure in our other towns, and another third live in purpose-built flats. A converted Edwardian villa has heating and pipework that was threaded in long after the house was built, often in stages, so you get long cold runs, shared soil stacks, and a boiler somewhere nobody would choose. It is all workable. It just needs looking at rather than assuming.
Do I need permission to fit a flue on the front of my house?
In a Northwood conservation area, quite possibly, and Hillingdon's rule is worded more widely than the councils either side. Their published wording is that installing, replacing or altering a chimney, or installing a flue, biomass heating system or vent pipes on a wall or roof slope on the principal or side elevation, or on an elevation fronting the highway, would require permission. Note the or: in Watford the flue has to be both on a principal elevation and facing a road to be caught. Here either one does it. There are three conservation areas in Northwood and four Areas of Special Local Character, so we check the address before quoting.
We capped the chimney off years ago. Does it still need anything?
Yes, and it is the thing people forget. Historic England's guidance is that all disused flues need regular maintenance, because bird nests and old building debris can block them in unexpected places and cause damp, smells and staining. Northwood has a lot of Edwardian and 1930s houses whose chimneys stopped being used when the central heating went in. If you have unexplained damp on a chimney breast, the flue is worth ruling out before anyone blames the plumbing.
How hard is the water in Northwood?
Hard, and near the top of the range for this area. Affinity Water's 2025 report for its Northwood supply zone puts total hardness at 348 mg/l as calcium carbonate, with calcium at 139 mg/l. For comparison the Rickmansworth zone reads 283. That figure comes from a single sample across the year, so treat it as the order of magnitude, but scale on heat exchangers and in cylinders is a real cost here and worth designing around.
Are you Gas Safe registered?
Yes, registration number 586325. You can check it on the Gas Safe Register before we visit, and the engineer will carry their card.
Recent work
See more of our work
What our customers say
See more reviews on TrustATraderElis has done a great job with a variety of plumbing jobs three times for us in St Albans. He has been great and we have always been pleased with his service. He explains what he is doing and why, and makes sure we are happy with it. Definitely recommend.
Elis replaced our boiler and reworked how the radiators and underfloor heating are connected and controlled. Elis really understands how a modern system should be put together. Polite, knowledgeable, and very helpful.
Andrew is the best and showed it with his installation of my boiler. A complicated job that very few people would have completed as well as him. Andrew is extremely knowledgeable and highly skilled. Would not hesitate to recommend.
Elis is an outstanding plumber. We had several complicated heating issues that he resolved quickly and efficiently, and he took the time to explain the options clearly. He really cared about making sure we were happy. I have not come across anyone better in over 40 years.
Really good service from an excellent plumber. So helpful, and a clean and tidy professional job. Would definitely recommend.
Elis is a real professional plumber. He arrived on time and carried out the agreed annual boiler service. Thank you!
Meet your engineers
The engineers who turn up
Two engineers, both Gas Safe registered under registration 586325. When you book Home Comfort Assured, this is who does the work.
Andrew Millward
Founder and heating engineer
- 40+ years experience
- Heat Geek Elitist
- Viessmann accredited
Andrew has over 40 years in the trade and specialises in fault finding, boiler and heating repairs, and the design of energy efficient systems like heat pumps and underfloor heating.
Andrew on YouTube
Elis Harizi
Director and plumbing & heating engineer
- Plumbing since 2007
- Heat Geek member
- Gas qualified
Elis trained as a plumber in Greece in 2007, moved to England to gain his gas qualifications, and now designs and installs energy efficient heating as a Heat Geek member.
Got a job that needs sorting?
Call and speak to an engineer, or request a quote. Fixed prices, no call-out fee, and we cover all of Watford and Hertfordshire.