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A new boiler with the copper pipework, filter and valves run in below it on one of our Rickmansworth jobs

Plumber in Rickmansworth

Plumbers in Rickmansworth

Local, Gas Safe registered plumber covering Rickmansworth and the surrounding area. Fixed prices, no call-out fee and a one year guarantee.

Gas Safe Registered Registration 586325
Viessmann Accredited Approved installers
Heat Geek Andrew, Heat Geek Elitist
One Year Guarantee On our work and parts

Information on this page last reviewed September 2026.

Plumbers covering Rickmansworth and WD3

Home Comfort Assured is a small Watford firm covering Rickmansworth, Mill End, Moneyhill and Batchworth. Andrew and Elis do the work themselves, we are Gas Safe registered under number 586325, there is no call-out fee and no charge for quoting, and the person who prices the job is the person who does it.

Rickmansworth is one of the towns we work in most. Leaks, drainage, bathrooms, cylinders and boiler faults are the bulk of it. Ring 07970 632 064 and tell us what is happening.

White combi boiler mounted above a tiled kitchen worktop with copper pipework, condensate hose and a black filter alongside

What we do here

  • Leaks, burst pipes and water coming through a ceiling
  • Taps, toilets, cisterns and blocked wastes
  • Bathrooms, en-suites, shower rooms and cloakrooms
  • Hot water cylinders, vented and unvented
  • Boiler repairs, fault finding and annual servicing
  • Central heating, radiators, valves and controls
  • Water softeners, scale protection and booster pumps
  • Saniflo systems, appliance installation and outside taps

Local knowledge

Why Rickmansworth customers call us

Three rivers meet in the town

The Chess, the Colne and the Gade come together in Rickmansworth, and the council's 2026 flood assessment records more flood incidents here than anywhere else in the district. Ground and drainage are part of the job here in a way they are not in most towns.

Groundwater at or just below the surface

The same assessment names Rickmansworth among the settlements at highest risk of groundwater flooding, and says shallow groundwater can damage below-ground infrastructure. A damp cellar wall or a pump sunk in a pit is a question about the ground as much as the pipes.

15 properties, Uxbridge Road, 1988

The council's incident table records fifteen properties flooded from the foul sewerage system on Uxbridge Road in 1988. Sewage coming back up is precisely the failure that reaches a plumber, and the record shows it has happened here.

283 mg/l against 353 in Watford South

Affinity Water's 2025 report for its Rickmansworth and Gerrards Cross zone gives total hardness of 283 mg/l, from a single sample. The Watford South zone reads 353, so scale builds here more slowly, though it still builds.

A town centre Article 4 that ignores flues

The town centre direction restricts change of use to residential and nothing else. The Loudwater Estate and Cedars Avenue directions nearby do cover chimney work, which is a separate matter from a flue.

Atag, Viessmann and Worcester on our gallery

Our Rickmansworth photos show boiler work on those three makes, alongside en-suites, shower rooms, cloakrooms and a framed concealed cistern. Elis does all of our bathroom work. Andrew does not.

On the ground

Areas we cover in Rickmansworth

We cover WD3.

Town centre and Moneyhill

WD3 1

Rickmansworth Town ward, in Batchworth parish. 35.6% of households live in purpose-built flats and 75.9% heat on mains gas alone, the lowest gas share of the town's three wards.

Mill End

WD3 7, WD3 8

Penn & Mill End ward, an unparished area. Nearly half the households, 47.0%, live in semi-detached houses, and 20.4% rent from a social landlord.

Moor Park and Batchworth Heath

WD3 1

Moor Park & Eastbury ward, where 74.2% of homes are detached and 76.5% are owner-occupied. The estate has its own page for boiler servicing and repair.

Batchworth

WD3

The parish around the town. The council's incident table records groundwater flooding on Church Street, Batchworth, in February 2004.

A town where the water table is part of the job

Rickmansworth is where the Chess, the Colne and the Gade meet, which is what the district is named after. That is pleasant to live in and it changes the plumbing.

Three Rivers District Council's own Strategic Flood Risk Assessment is blunt about it. It records that of the flood incidents logged across the district in recent years, the greatest number were in Rickmansworth. It names the town among those at the highest risk of groundwater flooding, describing how the chalk and gravel under the river floodplains can leave groundwater levels "at, or just below, the ground surface". And it warns that shallow groundwater "can also exacerbate poor drainage and groundwater ingress can damage below-ground infrastructure".

That has three practical consequences we see regularly.

Damp in a cellar is not automatically a leak. If groundwater is sitting just below the floor slab, it will find its way up through the slab and the walls without any pipe being involved. We would rather spend the first part of a visit working out which it is than sell you a repair for a problem you do not have.

Drainage backs up here more than it should. The same assessment lists Rickmansworth among the settlements with the greatest historic risk of sewer flooding, and the council notes that Thames Water has found considerable groundwater getting into the sewer system. The record goes back a long way: in 1988, fifteen properties on Uxbridge Road were flooded from the foul sewer. Repeated slow drainage, gurgling, or a gully that surfaces after heavy rain is worth investigating properly rather than plunging every few months.

Below ground is a bad place for anything you care about. The council's position is that basements should be avoided in flood risk areas. That applies to habitable rooms rather than to a stopcock, but the principle carries: a cylinder, a pump, a meter or a manifold in a cellar in this town is worth raising, protecting or relocating before it teaches you the lesson itself.

None of this makes Rickmansworth a difficult place to live. It makes it a place where knowing the ground matters, and where a plumber who assumes every wet floor is a burst pipe will get it wrong some of the time.

Bathrooms, en-suites and shower rooms

Bathroom work is a large part of what we do in this town, and there is a run of Rickmansworth jobs in our gallery to look at rather than take on trust: en-suites, shower rooms, cloakrooms, a concealed cistern frame being built, basins and toilets going in.

A bathroom is mostly plumbing decisions dressed up as tiling decisions. Where the waste can run and at what fall, whether the floor will take a stone tray, whether the existing hot supply will feed a second shower without the first one going cold, and whether a concealed cistern leaves you any way of servicing it in ten years time. We work that out at the quote.

The town centre is worth a separate note. More than a third of homes in Rickmansworth Town ward are purpose-built flats, well above the national figure, and a bathroom in a flat is a different job: waste runs are fixed, there is often a freeholder or managing agent to satisfy, and noise and access arrangements are somebody else's rules. Say so when you call, because it changes the sequence of the job and is better known at the start than on the day.

Elis trained in Greece, has been plumbing since 2007 and does all of our bathroom work and most of our installation work.

Hot water cylinders

Cylinders are one of the things people ring us about here more than elsewhere, and they are usually worth repairing. A cylinder that has gone lukewarm is commonly a failed immersion element, a dead thermostat, a scaled coil or a diverter valve stuck halfway. Replacing the whole thing is sometimes right and often not.

If yours is unvented, it needs an annual check by someone qualified to work on it, both for safety and to keep the manufacturer's warranty alive. That is the one people let slide.

Hard water, but less hard than you might expect

Affinity Water's supply zone here is named Rickmansworth and Gerrards Cross, and its 2025 report puts total hardness at 283 mg/l as calcium carbonate, with calcium at 113 mg/l.

That is genuinely softer than the towns east of here. The Watford South and Stanmore zones both read 353. Affinity's own description of its whole supply area is that it has hard water, and 283 is still firmly hard, so scale is still worth managing. It simply builds more slowly in a Rickmansworth cylinder than in a Watford one, and a scale reducer here is a sensible precaution rather than an urgent rescue.

One caveat we would rather give you than hide: that figure rests on a single sample across the year, and the zone covers a much wider area than the town. If you want the number for your own address, Affinity's postcode lookup gives it.

We fit water softeners and scale protection where you want it dealt with at the mains, and we will say when we think it is not worth the money.

Boiler repairs and servicing

A boiler that has locked out, lost pressure or gone cold is not automatically a dead boiler. Repeated pressure loss is usually a weeping valve or a flat expansion vessel. Noise is usually scale or sludge. Andrew has spent forty years fault finding on heating systems, and the expensive mistake in this trade is replacing a boiler that needed a part.

Our annual service means opening the boiler up: combustion checked with an analyser, heat exchanger and seals inspected, safety devices tested, flue and terminal checked, and a written note of what we found. If your boiler is inside its warranty, that service is what keeps the cover valid. If you let a property here we can do the landlord gas safety check and the service in one visit.

We work on all the main brands. In Rickmansworth specifically we have installed and serviced Atag, Viessmann and Worcester, and there are photographs of those jobs in the gallery too.

Who turns up

Andrew Millward, founder. Forty years in the trade, Viessmann accredited, Heat Geek Elite, and the one to send at a fault nobody else has pinned down. Elis Harizi, director, plumbing since 2007 and a Heat Geek member, who does all of our bathroom work and most of our installation and underfloor work. No subcontractors.

How we work

  • No call-out fee, no charge for quoting
  • A fixed price agreed before the work starts
  • One year guarantee on our workmanship
  • Monday to Friday 8am to 9pm, Saturday and Sunday 9am to 5pm

Around Rickmansworth

We also work in Croxley Green and Chorleywood next door, and over at Moor Park. The wider range of plumbing work is on our plumbing page, and new boilers have their own Rickmansworth page.

For a leak, a blocked drain, a bathroom quote or a boiler that has stopped, call Andrew or Elis on 07970 632 064.

Need us in Rickmansworth?

Call and speak to the engineer who will do the work, or ask for a quote. No call-out fee, and a one year guarantee on what we do in Rickmansworth.

Step by step

Booking a plumber in Rickmansworth

Rickmansworth sits on river floodplain, so one of the first things we ask is where the problem is.

  1. Call and describe the problem

    Ring 07970 632 064 and tell us what is leaking, blocked or not heating. You speak to Andrew or Elis, and the person who quotes is the person who does the work.

  2. Tell us the postcode and whether it is below ground

    WD3 also covers Croxley Green, Chorleywood and Maple Cross, which have their own pages, so the postcode helps. We also ask whether the problem is in a cellar, a pit or a basement, because groundwater behaves differently from a leak.

  3. We find the cause before quoting

    Before anyone prices a repair we want to know whether the water is coming from your pipework or from the ground. There is no call-out fee and no charge for quoting.

  4. The work

    Andrew or Elis does the job themselves. Bathroom work is Elis's, and Andrew does none.

Common questions

Which parts of Rickmansworth do you cover?

Rickmansworth town and Moneyhill, Mill End, Batchworth and the Moor Park side, which is most of WD3. Worth knowing that WD3 is a big postcode district and it also takes in Croxley Green, Chorleywood, Sarratt and Maple Cross. We cover those too, but they are separate places with their own pages, so tell us the postcode and we will point you at the right one.

Why does my cellar keep getting damp when it has not even rained hard?

It may well be groundwater rather than a leak. The council's own flood assessment puts Rickmansworth among the settlements at highest risk of groundwater flooding in the district, and describes groundwater levels in the river floodplains sitting at, or just below, the ground surface. It also notes that shallow groundwater can damage below ground infrastructure and make drainage worse. So before anyone starts chasing a pipe, it is worth establishing whether the water is coming out of your plumbing or out of the ground. Those are different problems with different answers.

How hard is the water here?

Hard, but noticeably less hard than a few miles east. Affinity Water's 2025 report for its Rickmansworth and Gerrards Cross zone puts total hardness at 283 mg/l as calcium carbonate, against 353 in the Stanmore and Watford South zones. That figure comes from a single sample in the year, so treat it as the order of magnitude. Scale still builds in cylinders, combis and shower parts here, just more slowly than it does in Watford.

Do you do bathrooms, or only repairs?

Both. Bathrooms are a good part of what we do in Rickmansworth: full refits, en-suites, shower rooms, cloakrooms, concealed cistern framing, basins and toilets. There are photographs of Rickmansworth bathroom jobs in our gallery. Elis does all of our bathroom work and most of the installation work.

My hot water cylinder is not heating properly. Is it worth repairing?

Often, yes. A cylinder that has gone lukewarm is frequently a failed immersion element, a spent thermostat, a coil that has scaled up or a diverter valve that is not diverting, and none of those needs a new cylinder. Unvented cylinders also need an annual check to keep the manufacturer's warranty valid, which people forget until something goes wrong. We will tell you honestly when a cylinder is past saving and when it is not.

Are you Gas Safe registered?

Yes, registration number 586325. You can check it on the Gas Safe Register before we visit, and the engineer will carry their card.

Recent work in Rickmansworth

See more of our work
Concealed cistern on a blue metal frame within timber studwork, with yellow waste connectors below
Concealed cistern on a blue metal frame within timber studwork, with yellow waste connectors below. Photographed in Rickmansworth.
Small cloakroom with a close coupled toilet, slim vanity basin unit, radiator and grey tiled floor
Small cloakroom with a close coupled toilet, slim vanity basin unit, radiator and grey tiled floor. Photographed in Rickmansworth.
A white quadrant shower tray in a tiled corner with a chrome shower valve and corner basket
A white quadrant shower tray in a tiled corner with a chrome shower valve and corner basket. Photographed in Rickmansworth.

What our customers say

See more reviews on TrustATrader
Andy did a thorough job fixing an F4 error on our boiler and generally restoring parts that had been neglected. Conscious of re-using where he could, and good at explaining what the problem was. Knowledgeable and trustworthy.
Oliver S · TrustATrader review
Andrew clearly knows his stuff and was able to get a grip of our very old central heating system and refurbish it to modern standards. It was a complicated task that others had baulked at, and very few could have tackled. I cannot recommend him highly enough.
Richard · TrustATrader review
Really friendly, helpful and knowledgeable. Very happy with the work.
Rebecca · TrustATrader review

Meet your engineers

The engineers who turn up

Two engineers, both Gas Safe registered under registration 586325. When you book Home Comfort Assured, this is who does the work.

Andrew Millward, Founder and heating engineer at Home Comfort Assured

Andrew Millward

Founder and heating engineer

  • 40+ years experience
  • Heat Geek Elitist
  • Viessmann accredited

Andrew has over 40 years in the trade and specialises in fault finding, boiler and heating repairs, and the design of energy efficient systems like heat pumps and underfloor heating.

Andrew on YouTube
Elis Harizi, Director and plumbing & heating engineer at Home Comfort Assured

Elis Harizi

Director and plumbing & heating engineer

  • Plumbing since 2007
  • Heat Geek member
  • Gas qualified

Elis trained as a plumber in Greece in 2007, moved to England to gain his gas qualifications, and now designs and installs energy efficient heating as a Heat Geek member.

Got a job that needs sorting?

Call and speak to an engineer, or request a quote. No call-out fee, and we work across Hertfordshire and south Buckinghamshire.